Affecting Organizational Culture

Great ideas for boosting engagement, morale, and instilling a positive organizational culture. Nice job on this post, Mandy!

Oh, Mandy!

A Mandy Moment:

Some time ago, I worked at a fairly large call center. Inside the beautiful glass building, up the elevator and into the call center’s main floor, I would enter through the electronically secured doors to a sea of fabric cubicles and soft “productivity green” walls. Luckily, there were always seats available, but sitting at the same desk for more than a few days at a time was unheard of. No problem, all this girl needs is a desk and a computer that works. And a coffee.

Hmm. Didn’t have time to grab my Tim’s on the way in. Going to have to go at least 2 hours before getting a coffee, but that’s ok I get a 15 minute break. Wait. I’m on the late shift today so my first 15 minute break is at 1pm. That means I’m going to have to fight through the lunch rush…

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